Clock icon

Best Auto Repair, Little Rock

Clock icon

Auto Repair Tips & Guidance

 5 Verified Review(s)

Auto Repair Answers You Can Rely On

We remember our customers and their vehicles. At Williams Automotive Inc. we know you have high expectations. To exceed them we provide a monthly blog post offering cost saving auto maintenance resources with economizing suggestions for unavoidable expenses like fuel and cost-conscious repair tips. Get more help by asking one of our pros! Call 501-888-2255 or stop by our service center at 20825 Arch Street, Little Rock, AR 72206.

5 Indicators Your Suspension Requires a Check up

2024-03-05

A vehicle's suspension system comprises various components, including springs, shock absorbers, ball joints, and struts, among others. Ever wonder if your suspension needs an inspection? Here are five indicators to watch out for, helping you decide whether your suspension needs any work done:

1. Noticeable Drifting or Pulling While Turning:

  • During turns, if you experience unusual pulling or drifting, it could signal potential suspension issues. A car with suspension problems can pull to one side or drift out of its lane, even when the steering wheel is held straight. This can be caused by worn or damaged suspension components affecting wheel alignment.

2. Uneven Tire Tread Wear:

  • Uneven tire tread wear, characterized by sporadic bald spots instead of a uniform pattern, may indicate significant suspension problems. If you notice uneven wear patterns on your tires, particularly excessive wear on the inside or outside edges, it could indicate suspension issues. Misaligned wheels or worn suspension components can cause uneven tire wear in a vehicle.

3. Sensation of Dips or Dives Upon Braking:

  • Experiencing lurching or dips and dives when braking may indicate worn-out shock absorbers, a vital component of your vehicle's suspension system. These symptoms suggest that your shock absorbers are no longer effectively dampening the movement of your vehicle's springs, affecting its stability and braking performance. To address this issue, it's crucial to have your shock absorbers inspected and replaced if necessary.

4. Difficulty in Steering:

  • Experiencing difficulty in steering your vehicle could be a sign of underlying suspension issues. Proper steering functionality is essential for safe and effective maneuvering on the road. If the issue is left unaddressed, your ability to make turns will be severely impacted. Seeking assistance from a reputable car repair service is advisable to diagnose and address any suspension-related concerns promptly.

5. Strange Noises:

  • This includes clunking, knocking, or creaking sounds when driving over bumps or during steering maneuvers. Noises such as these can indicate problems with suspension components like bushings, ball joints, or control arms. These noises may suggest loose or worn parts that need expert attention sooner rather than later.

Require Suspension Work?

At Williams Automotive Inc., we're your go-to specialists for suspension inspection and repairs. We understand how crucial a healthy suspension is for a smooth and safe driving experience. That's why we offer comprehensive services to diagnose and fix any suspension issues your car may have, ensuring a comfortable and confident ride on the road.

Visit us today at 20825 Arch Street, Little Rock, AR or call at 501-888-2255 for a complete suspension inspection and get back to enjoying your ride!



Preventive Auto Maintenance For Severe Driving

2023-02-16

Reduce the Effects of Severe Driving On Your Car

Are you an "aggressive" driver? Everyone answers "no" to this question because "aggressive" has become associated with road rage incidents. Today we replace "aggressive" with the word "severe." Severe driving is often unavoidable.

8 Types of Severe Driving

  1. Moving quickly through curvy roads in and around Little Rock
  2. Traversing gravel or sandy roads
  3. Driving in extreme heat, on icy roads or roads with a deep snowpack
  4. Executing multiple lane changes in stop-and-go traffic
  5. Consistently driving 10 mph or more over the speed limit
  6. Short time dependent commutes around Little Rock
  7. Truncating a safe following distance resulting in frequent braking
  8. Driving with heavier loads such as a cargo or passenger van or towing a trailer

While most motorists have experienced "severe" driving on occasion, for other drivers it is an unavoidable part of their daily commute. If you are a severe driver, take extra care to avoid excessive wear and tear on your car, SUV or truck. Severe drivers are more likely to experience an inconvenient breakdown.

Increase Your Preventive Maintenance Intervals On These Six Important Items:

  1. Replace your motor oil and oil filters
  2. Top off or replace your coolant
  3. Have your brake pad thickness and brake fluid inspected regularly
  4. Check your tire tread depth
  5. Replace your windshield wipers
  6. Monitor your transmission and steering fluid

Other ways to avoid excess wear and tear on your car from severe driving involve slowing down, avoiding quick starts and stops, and removing heavy items left in your car's trunk or truck bed. Remember gas mileage decreases rapidly when you drive above 60 mph.

Stop by Williams Automotive Inc. in Little Rock and let our pro mechanics help you develop a preventive maintenance plan that matches your driving style. Call today at 501-888-2255 or come by the service center at 20825 Arch Street, Little Rock, AR, 72206.



5 Regular Auto Maintenance Items That Save Real Money

2023-01-15

Save Money And Time With Simple Preventative Maintenance From Williams Automotive Inc.

A little auto maintenance goes a long way toward protecting your wallet from high-cost auto repairs in the future.

Schedule regular auto maintenance for these five essential systems

  1. Brakes, including brake pads, brake fluid, calipers and rotors
  2. Tires, including tread wear, proper inflation, front end alignment and balancing
  3. Belts, including serpentine, starter and timing belts
  4. Hoses, including cooling and radiator hoses
  5. Fluids, including oil, transmission, steering, brake, antifreeze and wiper fluids

At Williams Automotive Inc. in Little Rock we keep your car running smoothly and efficiently to save you both time and money in and out of the repair shop. Many drivers overlook how services such as a simple oil change can increase fuel efficiency and save you money at the gas pump.

Come by Williams Automotive Inc. at 20825 Arch Street, Little Rock, AR, 72206 and discuss an annual vehicle maintenance plan with us today. Spreading maintenance items out over the course of the year can help make auto maintenance expenses more affordable. Ask us about Williams Automotive Inc. coupons and rebates on items such as tires for additional savings.

Call Williams Automotive Inc. today at 501-888-2255.



Should I Replace My Car's Spark Plugs?

2022-10-01

The Two Instances When You Should Always Replace Your Spark Plugs

Let's talk spark plugs. A common question we hear at Williams Automotive Inc. is, "Should I replace my spark plugs?"

A spark plug performs a critical task for your vehicle's engine. Without a spark plug your car or truck's engine cannot work. Properly working spark plugs also deliver added fuel efficiency. Most owners manuals say to replace the spark plugs every 80,000 to 100,000 miles. In many cases spark plugs last longer than the driver's ownership of the car.

So, when should you replace your spark plugs?

  1. If you just purchased a used vehicle
  2. At least every 80,000 miles

Spark plugs are one of the hardest working parts of a vehicle. If you just purchased a used car, it is best to go ahead and replace the spark plugs. You have no idea if the previous owners were "severe" drivers. A spark plug can fire 400 times per minute per cylinder or 1,600 times a minute on a four-cylinder engine. Severe driving can place even higher demands on the spark plugs and engine.

Many used car dealers boast an extensive multi-point inspection plan prior to the sale of any car but many of these plans don't cover spark plug integrity. Because a failed spark plug can mean disaster for your new purchase it is best to get them replaced by the qualified technicians at Williams Automotive Inc. in Little Rock.

At Williams Automotive Inc. we recommend replacing spark plugs before they reach the 80,000-mile mark. Many car owners delay spark plug replacement until the engine starts "missing." An engine that is "missing" will typically result in a jerking feeling when accelerating. Spark plugs that are severely worn out will create a pinging or knocking sound. These fouled, worn-out spark plugs can lead to extensive engine damage that is expensive to fix. Therefore, replacing spark plugs before they reach the 80,000-mile mark is very important.
Three Indicators Your Spark Plugs Need To Be Replaced

  1. Rattling, pinging or knocking noises when accelerating
  2. Missing, hesitating or jerky feeling when driving
  3. Slow acceleration or chugging

Sluggish and reduced performance also causes poor fuel economy. Save money at the pump by taking care of your vehicle's spark plugs.

Come by Williams Automotive Inc. in Little Rock if you just bought a used car or your vehicle is approaching the 80,000-mile mark to have your spark plugs replaced by one of our qualified pro mechanics. Call today at 501-888-2255 or stop by our service center at 20825 Arch Street, Little Rock, AR, 72206.



Don't Forget to Replace Your Car or Truck's Belts

2022-10-01

Remember to Change Your Belts

Drivers in Little Rock are busy and it is easy to forget that belts are tirelessly working to keep your engine running. A worn-out belt is a break down waiting to happen. Avoid being stranded on the side of the road and get your belts inspected each time you get an oil change at Williams Automotive Inc. in Little Rock.

Your car or truck's belts are essential for many of the vehicle's critical components such as water cooling, air conditioning and the alternator. Serpentine belts are used to turn the alternator, power steering and air-conditioning compressor. Often when serpentine belts brake your vehicle will stop working completely.

Come to Williams Automotive Inc. to get worn or frayed serpentine belts replaced. Replacing belts when cracked, frayed or showing signs of excessive wear is very inexpensive when compared to having your car or truck towed to our repair shop.

Listen for signs of belt problems. Noise like rattling or slipping in the belt system is a sign of wear. Use your nose to tell you if a belt problem is imminent. The smell of burnt rubber can indicate a slipping belt.

At Williams Automotive Inc. when we replace a worn serpentine belt, we check all the components in the serpentine system such as tensioners and pulleys. A typical serpentine belt replacement is 60,000 to 90,000 miles.

Why risk being stranded when a bad belt can be diagnosed with simple routine maintenance? Get Williams Automotive Inc. to replace your car or truck's serpentine belts as directed by your owner's manual and avoid the hassle and expense of a sudden breakdown.

Call Williams Automotive Inc. in Little Rock today at 501-888-2255 to schedule regular maintenance such as belt inspection.



Owning A Car Is A Hidden Cost For College Students

2022-10-01

Car Ownership - A Hidden Cost for College Students in Little Rock

Public transportation, Uber or Lyft may be an option for students attending college in large cities but for students attending colleges in small towns the only option may be owning a car. This is particularly true for students attending community colleges where commuting to campus is the only option.

College is expensive and owning a car while attending school is an added expense. Here are the top six expense categories college students should plan for:

  1. Fuel
  2. Financing
  3. Parking permit, annual taxes and registration
  4. Insurance
  5. Maintenance
  6. Tires

Parking permits, licensing, registration and taxes are unavoidable. However here are some recommendations for managing other costs.

  • Consider using a gas app that helps you track down the best price in town for gas. Many local gas and convenience stores offer a reward card just for gas.
  • Revisit your auto loan. College may be a good time to consider a less expensive car. Call your local credit union and ask them about financing. Some financial institutions offer lower interest rates for car owners who sign up to have their monthly payments deducted directly from their bank account each month.
  • Shopping for car insurance may also create a significant savings. If you switch to a less expensive car you may need less coverage. If you are driving less on average this may also lower your insurance costs. Keeping a clean driving record while you are in college can help keep your insurance rates low.
  • Come by Williams Automotive Inc. in Little Rock and let us help you create a solid auto maintenance plan. No one wants to miss class because their car wouldn't start. Regular maintenance on your car will help prevent high-cost car repairs in the future. Maintenance items such as oil changes can also increase fuel efficiency saving you additional money at the gas pump.
  • The cost of tires can be a jolt to a college student's budget. Plan to buy tires by setting aside a little money each month. Save on tires by taking advantage of manufacturer rebates.

Call Williams Automotive Inc. in Little Rock today at 501-888-2255 or stop by our service center for preventive auto maintenance services at 20825 Arch Street, Little Rock, AR, 72206.



Williams Automotive Inc. Knows What Older Cars and Trucks Need

2022-10-01

Take Your Older Car or Truck To Williams Automotive Inc. in Little Rock For Preventative Maintenance

The consumer price index for used cars and trucks jumped up by 40.5% from January 2021 to January 2022. As a result, the average age of vehicles on the road is rising as many owners of older cars decide it is cheaper to hang on to them than to buy one today.

As cars get older, they need more maintenance and repair. Drivers in Little Rock must be more diligent about preventative maintenance. Replacing a bad O2 Sensor costs $250.00 on average. This may increase or decrease based on the make and model of your car or truck. However, performing recommended auto maintenance such as air filter replacement and spark plug replacement can extend the life of your O2 sensor.

Kelly Blue Book reports the average vehicle age in the US is 13.5 years. After five years of ownership the chances of a breakdown or service issue increases dramatically unless drivers are vigilant about preventative maintenance. Come by Williams Automotive Inc. in Little Rock and let us help you set up a preventative maintenance plan for your car or truck. Sticking to a maintenance plan will minimize the chances of breakdowns, increase fuel efficiency and decrease any future repair costs.

The Top 6 Auto Preventative Maintenance Items to Plan for Today

  1. oil change
  2. oil and fuel filters
  3. belts and hoses
  4. brake system components
  5. brake and transmission fluid flushes
  6. tires and alignment

Williams Automotive Inc. in Little Rock is dedicated to helping busy car owners prioritize preventative maintenance. We make it easy with convenient, affordable and friendly service. Call today at 501-888-2255 or stop by our service center at 20825 Arch Street, Little Rock, AR, 72206 and speak to one of our technicians.




what our customers say

Very courteous, did a good job.
H
, 12/10/2024

Getting your only vehicle for your household in for service due to engine codes going off for me is a nerve racking experience. But let me tell you the service and honesty and professional attitude of this service center has made me a believer in "good" people left in the world. Not only did they take the time to explain the issues my vehicle had but helped me out getting me to work and home. Dennis is a amazing man and his shop will always be where I will take my cars to forever. They fixed my car and got it back to me, so I can get back to taking care of my family and really treated me like "I mattered to them". Thank you again for everything you have been doing for our community and I appreciate everything you did for me that no other service center would do! My vehicle is running well as it should! Bravo!
G
, 11/21/2024

They are awesome. We will only use them from now on. Went in for 2 front tires, and had gotten a safety inspection. We were sure we needed drivers side brakes replaced and had mentioned it to them. They really could have taken us for more money but they are truly HONEST. They told use all the brakes on the car were great and the only thing they recommended was an alignment. So glad we stopped there instead of the cheaper place "Walmart". This establishment cares and is honest. I will recommend them to everyone I know.
A
, 06/22/2023

I could not be happier with the professionalism and service of the these guys! I had major damage to my daughter's engine and they made sure I was completely aware of everything that was going on. They sent pictures, emailed, called?. They took their time and did exceptional work. Zero surprises Fees were fair and reasonable I never felt like they were taking advantage of me because I am a girl (which happens sometimes) Absolutely the best repair shop. They gained a forever customer.
D
, 05/17/2023

My truck's water pump gave out, and the serpentine belt flew off on the highway. I had my insurance company tow it to Williams Automotive Inc. I spoke with Jeff, and he informed me of what the damage was. He gave me a best and worse outcome for the fix. It has been my experience that when you are given two options of what may happen from an automotive shop, it's usually the more costly repair that you get to deal with, according to them, when they get back to you about it. However, surprisingly, Jeff got back to me via text with a picture of the object in question and informed me that the cheaper fix will do. I was shocked to say the least, and definitely happy about the good news. I believe they did excellent work, and gave me excellent customer service at a reasonable price. Would not hesitate to go back if/when needed.
B
, 06/09/2022

10 out of 10 as always. The mechanics do great work, no one tries to up sell you on anything. If a new or potential problem is discovered, while your car is being repaired for the original reason it's being worked on, NO additional or surprise repairs are done without the customer's approval first. Customer service is top notch, always professional and courteous, and the customers are always greeted like family. We will not take our vehicles anywhere else.
M
, 08/07/2020

  • IDENTIFIX
  • Jasper
  • NAPA
  • ASE Master Technician
  • NAPA  Auto Care
  • Car Care Aware
TAP TO CALL NOW 501-888-2255 X