At Williams Automotive Inc., we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Williams Automotive Inc. to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Williams Automotive Inc.:
They are awesome. We will only use them from now on. Went in for 2 front tires, and had gotten a safety inspection. We were sure we needed drivers side brakes replaced and had mentioned it to them. They really could have taken us for more money but they are truly HONEST. They told use all the brakes on the car were great and the only thing they recommended was an alignment. So glad we stopped there instead of the cheaper place "Walmart". This establishment cares and is honest. I will recommend them to everyone I know.
Annette Maxey & Buddy Servis
I could not be happier with the professionalism and service of the these guys! I had major damage to my daughter’s engine and they made sure I was completely aware of everything that was going on. They sent pictures, emailed, called…. They took their time and did exceptional work. Zero surprises Fees were fair and reasonable I never felt like they were taking advantage of me because I am a girl (which happens sometimes) Absolutely the best repair shop. They gained a forever customer.
Deborah Hansberry
Domestic Cars & Trucks, near East End, ARMy truck's water pump gave out, and the serpentine belt flew off on the highway. I had my insurance company tow it to Williams Automotive Inc. I spoke with Jeff, and he informed me of what the damage was. He gave me a best and worse outcome for the fix. It has been my experience that when you are given two options of what may happen from an automotive shop, it's usually the more costly repair that you get to deal with, according to them, when they get back to you about it. However, surprisingly, Jeff got back to me via text with a picture of the object in question and informed me that the cheaper fix will do. I was shocked to say the least, and definitely happy about the good news. I believe they did excellent work, and gave me excellent customer service at a reasonable price. Would not hesitate to go back if/when needed.
Brad Wehrli
10 out of 10 as always. The mechanics do great work, no one tries to up sell you on anything. If a new or potential problem is discovered, while your car is being repaired for the original reason it's being worked on, NO additional or surprise repairs are done without the customer's approval first. Customer service is top notch, always professional and courteous, and the customers are always greeted like family. We will not take our vehicles anywhere else.
Mike Bowden
Fair, honest, and good to deal with. They could be a bit faster on getting parts, they could be located better. But really in spite of those two things there is no one I would rather trust with my cars. I tried someplace else just to be closer to the hose. That was a huge mistake.
Duane A.
These guys are AMAZING!!!!! They will treat you like family and as if your car was their own. They don't upsell you on anything. They just tell it like it is, and get straight to the point of your problem. They're thoughtful, kind, generous, and they know what they do and do it well. I HIGHLY RECOMMEND them!!!!
Jamie Vocque
These guys are AMAZING!!!!! They will treat you like family and as if your car was their own. They don't upsell you on anything. They just tell it like it is, and get straight to the point of your problem. They're thoughtful, kind, generous and they know what they do and do it well. I HIGHLY RECOMMEND them!!!!
Brian K.
Good place to take your vehicle to get worked on and not to expensive. Nice staff and fast.
Tony S.
Dennis and his team have taken care of my vehicles for 13 years. Been to other places when I had to but dont get service like I get here. Honest and trustworthy. I won't go anywhere else.
Sharon M.
They do good work. They are kind and professional.
Whitney P.
Nothing but great people and great service at Williams Automotive! I have been using them for several years and they have always clearly communicated the anticipated cost and time to complete repairs. They do what they say and are genuinely concerned about your satisfaction. If you are looking for someone to do an oil change, diagnose an intermittent problem or complete a major repair I recommend Williams Automotive.
Chad A.
I went in for an oil change, and I received so much more( Tires rotated, all fluids refilled, and preventive maintenance reccomendations). Dennis has been taking care of my vehicles for a while now, and I will always go back. He is a moral,ethical business man that loves his community.
John B.
Great service!! Super friendly! They don't "suddenly discover" wrong things!!
Dwayne M.
Came in for two tires to be replaced. They told me a simple repair would do it. I could tell immediately the difference. They saved me over $150. They are more interested in saving you money, and are honest. Will come back for ANYTHING with my car. Thanks guys!
Megain U.
Absolutely amazing service! Theses guys are wonderful, will not take my vehicle any where else from now one. Great customer service and made sure I stayed informed on what they found wrong and how long I had until certain things needed to be fixed. Thanks fellas!
Ashley T.
If you are in or near the Little Rock area and have automotive problems call Williams Automotive. These folks are amazing. Not only are they very experienced in there field. They are probably the most polite and respectful i have seen. When you call them they come and help right away. Very clean shop and waiting area. Just all and all Nice Folks.
Patricia G.
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what our customers say
They are awesome. We will only use them from now on. Went in for 2 front tires, and had gotten a safety inspection. We were sure we needed drivers side brakes replaced and had mentioned it to them. They really could have taken us for more money but they are truly HONEST. They told use all the brakes on the car were great and the only thing they recommended was an alignment. So glad we stopped there instead of the cheaper place "Walmart". This establishment cares and is honest. I will recommend them to everyone I know.
I could not be happier with the professionalism and service of the these guys! I had major damage to my daughter’s engine and they made sure I was completely aware of everything that was going on. They sent pictures, emailed, called…. They took their time and did exceptional work. Zero surprises Fees were fair and reasonable I never felt like they were taking advantage of me because I am a girl (which happens sometimes) Absolutely the best repair shop. They gained a forever customer.
My truck's water pump gave out, and the serpentine belt flew off on the highway. I had my insurance company tow it to Williams Automotive Inc. I spoke with Jeff, and he informed me of what the damage was. He gave me a best and worse outcome for the fix. It has been my experience that when you are given two options of what may happen from an automotive shop, it's usually the more costly repair that you get to deal with, according to them, when they get back to you about it. However, surprisingly, Jeff got back to me via text with a picture of the object in question and informed me that the cheaper fix will do. I was shocked to say the least, and definitely happy about the good news. I believe they did excellent work, and gave me excellent customer service at a reasonable price. Would not hesitate to go back if/when needed.
10 out of 10 as always. The mechanics do great work, no one tries to up sell you on anything. If a new or potential problem is discovered, while your car is being repaired for the original reason it's being worked on, NO additional or surprise repairs are done without the customer's approval first. Customer service is top notch, always professional and courteous, and the customers are always greeted like family. We will not take our vehicles anywhere else.
These guys are AMAZING!!!!! They will treat you like family and as if your car was their own. They don't upsell you on anything. They just tell it like it is, and get straight to the point of your problem. They're thoughtful, kind, generous, and they know what they do and do it well. I HIGHLY RECOMMEND them!!!!
